Archives: FAQs

Absolutely. The Rainbow can run in air-cleaning mode, using water to help trap airborne particles. Follow your model’s manual for proper setup and operation.

Yes, financing is available at most Rainbow locations. Contact your local distributor for available options and terms.

In most locations, yes. Much like trading in a car, your Rainbow’s age and condition affect its trade-in value. Contact your local distributor for details.

The RainMate is an aromatizer that circulates scented air and provides background sound. It doesn’t take attachments. The Rainbow is a cleaning system with tools and attachments for cleaning throughout your home.

The manual says to use Rainbow-approved cleaning solutions and fragrances. Although some people use other products, we don’t recommend it. Avoid oils, fabric softeners and anything that leaves a film.

Absolutely. Contact your local Rainbow location for pricing on genuine attachments and cleaning supplies. When shopping online, don’t assume a listing is genuine; confirm the seller is authorized.

No. There’s no obligation to purchase a Rainbow after the demonstration.

We physically show you how the Rainbow, its tools and attachments perform in your home, under your everyday conditions. That includes air cleaning, hard surfaces, hard floors, upholstery and mattresses. You’ll see what they pick up and discover areas your current cleaning routine may be missing.

Many Rainbow locations offer a referral rebate program, but not all. Think of it as earning a rebate, not getting something for nothing. Sales tax is usually still due. Ask your local distributor about availability and requirements.

It depends on your model. The Rainbow SRX, sold since 2019, comes with a 10-year limited warranty on its motor and electronic controller, plus four-year limited coverage on the system and attached accessories. The Rainbow E2 Black, made from 2011 to 2019, came with an eight-year warranty. For full SRX details, see the warranty information…