Archives: FAQs

  • How much does a Rainbow cost?

    Each Rainbow location is independently owned, and each distributor sets the price for their location. Contact your local distributor for pricing.

  • Can the Rainbow pick up spills?

    Definitely. The Rainbow handles wet spills and dry messes with the right setup. Never use the Power Nozzle to pick up liquids.

  • Can the Rainbow clean carpet, hard floors and pet hair?

    Absolutely. Our customers tell us it’s the best floor cleaner out there, whether they’re cleaning carpet, hard floors or pet hair. It also holds a Gold certification in edge-to-edge cleaning.

  • What regular maintenance does my Rainbow need?

    Regularly clean the separator, and don’t leave the Rainbow sitting on clean or dirty water when it’s switched off. Occasionally clean the hose after using the shampooer or mop attachment.

  • Can the Rainbow help remove allergens?

    Absolutely. The Rainbow is the leader in allergen removal. The Rainbow SRX is Certified asthma & allergy friendly, with testing that covers removing allergens from carpets and keeping them contained.

  • Does the Rainbow use only water, or does it have a filter?

    It uses both. Water captures typical household dirt, and the HEPA Neutralizer captures remaining microscopic particles. Bagless does not mean filter-free.

  • Why haven’t I received an email confirming my show booking?

    Don’t fret! We have more than likely received your booking & have already replied via email – we strive to reply to your requests as quickly as possible! We do respond based on what date your showing is for. We respond to our most urgent requests first. This means that we respond to our closest…

  • What is a standby appointment?

    Standby means all available reps have been booked; however, please don’t let this discourage you from booking a demo on that particular date. We book demos on “standby” because many times we have customers reschedule their booked demos. When this happens, it leaves an opening for any of our customers who have booked standby demos.

  • Rule number 8 explanation

    In the event Rainbow reschedules, you will receive automatic credit for that show, provided-and only if- the number of reschedules on your end does not equal or exceed the number of reschedules on our end, (except for reschedules that result from severe weather or other acts of God), and the considered showing met the “qualified…

  • Rule number 7 explanation

    Rainbow reserves the right to refuse a show or request a replacement show if it fails to meet any of the above qualifications. Please make sure your shows are qualified before scheduling. This is your responsibility. Any questionable circumstances will be left up to the discretion of our fully trained & fair representatives. Always remember…

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