In the event Rainbow reschedules, you will receive automatic credit for that show, provided-and only if- the number of reschedules on your end does not equal or exceed the number of reschedules on our end, (except for reschedules that result from severe weather or other acts of God), and the considered showing met the “qualified showing” standard. Auto credit will only be calculated upon the completion of all remaining shows on your program. In the event your auto credit showing ends up being run on a different day, it still only counts as one showing, not two. Standby shows do not qualify for this rule.
What happens if we reschedule on you?
If we reschedule on you because of an emergency on our end that occurs you will receive “automatic credit” for that showing. This is applied at the end of your program so long as the number of reschedules on your or your friends/families end do not meet or exceed the number of reschedules on our end. This does not count towards any gifts or any deadlines and is only applied at the end of your program. For example, if you get to qualified showing number 11 and have never rescheduled on us and we have rescheduled on you, you will receive the rescheduled showing as your 12th qualified showing.
Why does the reschedules on your end count “against” you?
Whenever you book a showing and we send you a confirmation email confirming your appointment we have reserved a representative for you for that day and time. Our representatives rely on your showings to run so that they can work and receive income. We have an obligation to you to run the showing and you have an obligation to us to keep your appointment.
What are the exceptions to the “automatic credit” rule?
If there is inclement weather and it is unsafe for our representative to drive this will not count as a showing for you. If you were placed on standby (which is not a firm showing to begin with) and we are unable to cover your standby showing it will not count as a showing for you. If you decide to run the showing that was rescheduled by us on a later date the showing will not count as two showings it will only count as one. If the showing that we rescheduled on is found to not meet the qualifications and guidelines (i.e. 21-60, homeowner, couple, etc) it will not count as a showing for you.