An unpleasant odor from moisture or buildup is a repairable problem. It can happen if the Rainbow is run without its separator or left switched off and sitting on water. Contact your local Rainbow service technician to inspect and clean the machine and check the HEPA Neutralizer.
Why does my Rainbow smell?
More FAQs
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Can I earn a rebate or reimbursement through referrals?
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Can I trade in my old Rainbow?
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Can I use attachments from my older Rainbow with a new SRX?
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Can I use my Rainbow to clean my car’s interior?
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Can I use other cleaners or fragrances in my Rainbow?
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Can I use the Rainbow around pets, and does it help with pet odors?
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Can I use the Rainbow on hardwood floors?
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Can I use the Rainbow to clean stairs?
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Can I use the Rainbow to groom my pets?
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Can I use the Rainbow to pick up fine dust from remodeling or construction?
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Can I wash or replace the HEPA Neutralizer myself?
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Can the Rainbow clean carpet, hard floors and pet hair?
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Can the Rainbow clean mattresses and upholstery?
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Can the Rainbow clean the air as well as my floors?
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Can the Rainbow help remove allergens?
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Can the Rainbow pick up spills?
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Can the Rainbow shampoo carpets and clean up spots on upholstery?
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Does a demonstration obligate me to buy?
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Does the Rainbow use only water, or does it have a filter?
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How do I clean the separator?
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How long is a Rainbow presentation?
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How much does a Rainbow cost?
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How much water goes in the basin?
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How often should I change the water?
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How should I store my Rainbow after cleaning?
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Is financing available?
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Is leaving my SRX running as an air cleaner the same as storing it?
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Is the RainMate the same as the Rainbow?
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Rule number 1 explanation
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Rule number 2 explanation
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Rule number 3 explanation
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Rule number 4 explanation
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Rule number 5 explanation
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Rule number 6 explanation
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Rule number 7 explanation
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Rule number 8 explanation
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What happens during a Rainbow demonstration?
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What is a standby appointment?
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What regular maintenance does my Rainbow need?
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What warranty comes with my Rainbow?
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When will I receive the gifts that I have requested?
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Where can I buy genuine Rainbow parts and supplies?
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Who should I contact for service or repairs?
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Why does my Rainbow shut off while I’m using it?
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Why has my Rainbow lost suction?
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Why haven’t I received an email confirming my show booking?
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Why isn’t the Power Nozzle brush turning?
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Why won’t my Rainbow start?